*NEW* NETGEAR PMB0312 ProSupport OnCall 24x7 for 1 year Category 2

Description

NETGEAR PMB0312 ProSupport OnCall 24x7 for 1 Year Category 2
Ideal product for you!
NETGEAR understands that the integrity of your network directly impacts the success of your
business. This is why we have designed a cost-effective and flexible portfolio of service offerings
which suit your business needs. Backed by a team of NETGEAR’s R&D engineering, our technical
support engineers will ensure that your NETGEAR products operate even more efficiently and
reliably, enabling you to focus attention on your core business.
NETGEAR’s OnCall 24x7 contract provides unlimited phone and email technical support for your
networking and storage products. The customer receives an exclusive toll-free priority phone line
access to our technical experts for advanced configuration and trouble shooting support.
Specifically, the OnCall 24x7 covers the following:
24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7
days a week and 365 days a year.
24x7 Remote Diagnostics performed by our technical experts who access real-time configuration
parameters, hardware and software revision levels, and port statistics for prompt resolution of
technical issues.
Express hardware replacement for arrival within next business day (NBD).1 This service ensures
that you will receive the replacement hardware promptly in the unlikely event the product under
coverage is down due to a hardware issue.
Escalation management with Plan of Action (POA).
Online services entitling you to privileged information and services such as personalized support
cases, online problem escalation, known problem reports, release notes, troubleshooting guides,
and software maintenance releases.
Software Maintenance Releases Notification, a service that automatically sends you an email
notification upon the availability of maintenance and patch releases, as well
as enhancements.
CATEGORY 2 PRODUCTS LIST:
GS724TP, GS724TPS, GS748TP, GS748TPS, GS748TS, GSM7224, RNDP400U, RNDP4000, RNDP4210, RNDP4410, RNDP4420, RNDP4430, RNDU4000, RNDU4220, WMS5316
Most of our Items ship out within 1 business day of received payment.
If Free ground shipping is offered, this is to the US Continental 48 states only.
Alaska, Hawaii, Puerto Rico will have additional shipping cost.
We will not ship until the additional shipping is paid.
We reserve the right to ship via any of the major carriers, for example (Fedex, USPS, UPS), even though eBay shows only UPS or USPS options. Our carrier we use most of the time is FedEx.
Normally we do not ship to PO Boxes, to ship to a PO Box, we would have to charge additional amount. This is due to the fact to having the item shipped to us from the warehouse, then out to the PO Box via USPS.  This would also result in an addition of time for shipment.  For this method, please contact us ahead of time for details and costs.
We
need your phone number
to ship via Fedex or UPS, so please email us your phone number to put on the order. Phone number is needed if there happens to be a problem with the address or finding the location they can contact you.
We reserve the right to add signature confirmation to shipping to assure you get your item, and it is not left on the doorstep. If this is a issue for you, please let us know.
You are purchasing the Item as specified by the Manufacturer Part Number stated in the title, regardless of any images or other information contained in this listing.
At the end of the auction,
please provide us your contact phone number
for shipping, shipping companies want this in case they can't deliver.
New and Refurbished Items come with the manufacturer warranty only.
Refunds provided ONLY on items that are defective, Not as Described, or unused.
Shipping and handling charges are not refundable, if free shipping offered and used, our cost of shipping to you will not be refunded.
If payment is not made within 5 business days of auction end date, the auction will be considered closed and reported to eBay as an unpaid item dispute.
We have been selling on eBAY for 10+ years.
We take pride in the items we sell. We package them for the safest possible delivery.
We sell many New and Refurbished technology items which we get directly from the Manufacturer. What this means is you get access to manufacture warranties and current rebates being offered. Our descriptions and photos on New and Refurbished technology comes from the Manufacturer website.  We are not responsible for inaccurate information from them.  If you have questions please ask us, or call the Manufacturer for exact specifications or functionality.
Please contact us with any questions prior to bidding!
Please contact us with any problems after the sale before leaving neutral or negative feedback as this is a very important feature of eBay and we are striving for 5 Star Service!
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